TridentPro Lighting — Terms & Conditions

Acceptance of Terms

These Terms & Conditions (“Terms”) govern your use of www.tridentprolighting.com, any quote or appointment request submitted through it, and any purchase made through our online shop. By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

Our Services

TridentPro Lighting provides custom lighting design, professional installation, maintenance, and removal services, including:

• Permanent year-round outdoor and holiday lighting
• Residential Christmas lighting
• Commercial Christmas lighting
• Landscape lighting

Service pricing depends on factors such as the number of linear feet required and the level of custom craftsmanship needed for your specific installation. Final pricing is confirmed through a personalized quote and is not guaranteed by any estimate shown on our website.

Quotes and Appointments

• Quotes provided through our website, by phone, or by email are estimates and are not binding until confirmed in writing following an assessment of your property.
• Appointment requests submitted online are requests only and are subject to confirmation by our team based on availability.
• Permit requirements for installation vary by location; it is your responsibility to work with our team to confirm whether a permit is required for your project.

Online Shop Purchases

• Our online shop offers lighting parts and accessories for sale, including connectors, plugs, and cables.
• Prices are listed in US dollars and are subject to change without prior notice; the price charged will be the price displayed at checkout at the time of purchase.
• An order is confirmed once you receive order confirmation from us; we reserve the right to decline or cancel an order due to stock availability or pricing errors.
• Payment for shop purchases is processed securely through our website or third-party payment processors at the time of order.

Product Warranty

The TridentPro Permanent Lighting System is covered under our product warranty for defects such as light malfunction, and replacement requests can be submitted as a service request through our website or by contacting our team. Warranty terms are confirmed at the time of installation or purchase and do not cover damage resulting from misuse, unauthorized modification, or events outside our control.

Installation and Property Access

For installation services, you agree to provide reasonable access to your property at the scheduled appointment time. TridentPro Lighting is not responsible for delays caused by restricted property access, weather conditions, or circumstances beyond our control.

Website Use

• You agree to use our website only for lawful purposes and to provide accurate information when requesting a quote, booking an appointment, or placing an order.
• All website content, including text, images, product descriptions, and branding, is the property of TridentPro Lighting or its licensors and may not be reproduced without permission.
• We do not guarantee uninterrupted or error-free access to our website.

Limitation of Liability

To the fullest extent permitted by law, TridentPro Lighting shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, products, or services, beyond the statutory consumer protections available to you under applicable law.

Governing Law

These Terms are governed by the laws of the State of Texas and applicable United States federal law, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

Contact Us

For questions about these Terms & Conditions, please reach out:

TridentPro Lighting

Address: 701 N Shepherd Dr, Houston, TX 77007, United States
Phone: 832-880-6099
Email: customerservice@tridentprolighting.com
Website: https://tridentprolighting.com/
Business Hours: Monday – Friday, 8:00 AM – 7:00 PM